Customer Service is Key

Customer Service During COVID-19 CVBs and DMOs always remind us of the importance of customer service, because you’re an ambassador for your destination. As the Commonwealth of Virginia embarked on the first phase of reopening, it’s important to revisit your business’s customer service policies. Amid COVID-19,...










Colonial Williamsburg Governor's Palace

Support CoVa Museums & Nonprofits

Colonial Williamsburg The Museums and nonprofits in Hampton Roads are a big part of what makes this truly area special. Coastal Virginia has a fascinating history, showcased and brought to life through these cultural institutions and educational experiences throughout the region. With temporary closures throughout the...




Virginia is for Restaurant Lovers

Takeout options in Coastal Virginia March 30 to April 5 Like many of you, we want to help local restaurants who have been forced to close their doors. Many restaurants throughout Coastal Virginia are still open for to-go, delivery, and curbside pickup PLUS beer and wine sales!...




Zero-Waste Media Buy

When clients talk about shifting their money out of traditional media and into digital, I remind them that The Vacation Channel is a hyper-targeted medium. We are ONLY talking to visitors in their hotels, eager for something to do while they’re in town. Many tourists...